After conversing with one of our software support representatives, filers may receive the Case Closure Notice email from noreply@servicemonitor-justice.tylerapp.com. The email will look similar to the example email below:
Any time you speak with our software support representatives, a ticket/incident/"case" is automatically opened regarding the technical problem you contacted us about. Once we have resolved your technical problem, this notice is automatically emailed to you.
PLEASE NOTE: This email notice only refers to the ticket/incident/case opened by Tyler Technologies regarding the technical problem you contacted us about. This email does not refer to any legal proceedings you may be involved in. Only the courts you filed your cases into can close your legal proceedings for you.